WAYTM TELE SERVICES PRIVATE LIMITED built the Waytm app as a Free app. This SERVICE is provided by WAYTM TELE SERVICES PRIVATE LIMITED at no cost and is intended for use as is.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Waytm unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Name, Mobile Number, Email Id, Gender, User Photo, Store Photo, Cover Photo. The information that we request will be retained by us and used as described in this privacy policy.
The app does use third party services that may collect information used to identify you.
Link to privacy policy of third party service providers used by the app
Log Data
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Return & Refund Policy
We do not provide our users to send the wallet money to the account except only waytm vendors can transfer money from wallet to account, mobile wallets give customers the option of transferring money back to their bank accounts. But, this facility is provided only by those wallets registered with the immediate payment service (IMPS), a clearing and settlement system. At present not available with us, wallet-to-wallet transfers among companies is also not available. its absolute security.
Location Access
We access user location in application, background and foreground as per the user permission. We use this location to suggest you best offer available nearby to you. Also we use user location to find out fraud transactions. We do not share your details with any third part application. We only share your location if any fraud has been detected or complained from bank or cyber crime.
Profile and registration
Be sure to use your valid details first, last name, age, gender, email and phone number on your profile as it will help build a trusting experience on your payment-related transactions, and help connect you with people you know. Please provide accurate details regarding your identity and payment options, to enable smooth and continuous provision of WayTm Services. Also we may share your private data with police and cyber crime if you do anything suspicious
Impersonation
Do not use WayTm to mislead or confuse users by pretending to be someone else or representing an organization you do not represent. In addition, your WayTm account profile name and photo cannot include content that is mature, offensive, or illegal.
Personal and Confidential Information
Do not use, share or distribute others’ personal and confidential information, such as credit card numbers, confidential national ID numbers, or account passwords, without their permission. If you suspect that your WayTm account has been hijacked, please contact us. Do not attempt to use others’ WayTm accounts without their permission, or steal their personal and confidential information.
Illegal content and activities
Keep it legal. Do not use WayTm for illegal purposes or in support of illegal activities. To ensure a safe and positive experience for all users on WayTm, comply with all applicable laws and regulations, and applicable rules of your respective payment instrument issuers including card associations and banks. Users, merchants, billers and third parties are prohibited from using WayTm to send or receive payments for the purchase or sale of any illegal goods or services (e.g. gender determination products, dowries, etc. Do not use WayTm to transmit any content that threatens or encourages physical harm or harasses others.
SPAM, MANIPULATIVE AND MISLEADING PRACTICES
Spam
Do not spam, including by sending unwanted promotional or commercial content, or unwanted or mass solicitation. Do not aggressively message people on WayTm.
Abuse of the product
Do not misuse WayTm. We want WayTm to be useful, relevant and safe for users, so we don’t allow any of the following:
Rights of WayTM
Other
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
These Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately suspend this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
WHAT HAPPENS IF YOU VIOLATE OUR POLICIES
An account may get suspended if you have several violations or a serious violation. If this happens, all transactions in the suspended account will be disabled - including transactions already initiated. We may no longer allow you to transact on WayTm. Any related accounts may also get permanently suspended and you may not be allowed to open a new account. We may report any illegal activity if required by law.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.